NPS Over Time KPI Dashboard: Promoters, Passives, Detractors Evolution Over Last Year, Quarter, Month

This PowerPoint slide provides a visual representation of Net Promoter Score (NPS) trends over time, allowing businesses to track customer loyalty and identify areas for improvement. The slide is designed to be easily integrated into business presentations, offering a clear and concise overview of NPS metrics.

What Does This NPS Over Time KPI Dashboard Include?

• Main Heading: "Promoters, Passives, Detractors Evolution Over Last Year, Quarter, Month" specifying the timeframe and customer segmentation.
• Three Sections: Excel-driven donut charts each representing the percentage of promoters, passives, and detractors for the last year, quarter, and month.
• Three KPI Indicators: Showcasing the NPS scores for the last year, quarter, and month.
• Color Scheme: Blue, yellow, green, and red corresponding to promoters, passives, and detractors, respectively.
• Outline Icons: People, person, distractor, passive, promoter.

This Slide is Part of Our NPS Analysis Dashboards for Customer Loyalty Metrics PPT Template.