BPO Transition Framework diagrams. Business Process Outsourcing method schema and workflows with icons visuals, editable in PowerPoint

• Transition Framework service and Process transfer to new location schema
• Key areas of Transition framework, Phased approach
• 4 phases, milestones, results: Initiate, Plan, Change, Operate
• Phase flowcharts with symbols of People, Process, System and infrastructure, Risk, Finance, Project
• fully editable style, size and colors

Content:
Transition Framework of Business Process Outsourcing (BPO) method - presentation slides with process diagrams and pictograms

Package content:

• Transition Framework as a method to transfer services from one location to another (usually Shared Services) location. From "As is" sending location to "To be" receiving location
• Key areas of Transition framework of Phased approach: Controlled and Managed, Defining key roles and results, Structured across key areas, Best Practice
• Four key BPO phases and milestones, with respect to Confidence, Maturity and Benefits: Initiate - project approved, Plan - Readiness confirmed, Change - Go live, Operate - Handover to operations
• Phase flowcharts with symbols of People, Process, System and infrastructure, Risk, Finance, Project
• Phase 1 Initiate - Understand the current state. Phase results
• Phase 2 Plan - Preparations. Phase results
• Phase 3 Change Implement - Execution of transition
• Phase 4 Operate - Make it business as usual
• BPO Transition Framework roles: Customer, Sponsor, Service owner, Subject Matter Experts (SME), Project Manager
• fully editable style, size and colors
• Icons in handdrawn scribble style graphics.
• Icons for light background and dark background

• changing color of the icon filling and its outline
• adding shadows
• changing shape and size, rotating, flipping the object
• putting shapes behind or on top of text

Authors

• Topic contributor: Radek Sawa, Horton Change - BPO Project Management
• designer: Peter Zvirinsky
• Contact: here