Looking for an effective way to present the customer journey or user experience strategy? Use visual diagrams to show the customer experience roadmap, stages, and touchpoints.

This Customer Journey PowerPoint Template contains:

  • 12 diagrams with customer journey illustrations for behavior mapping: definition template, quote template, line roadmap with touchpoints, pyramid diagram of user journey levels, B2B funnel example, goals table touchpoints central diagram.
  • Modern flat graphical style-contemporary customer experience diagrams and attractive elegant icons.
  • 48 symbols designed in two styles - light line and simple flat, that are recognizable even if they are small to show various business concepts e.g. Care, Communication, Feedback, Endorsement, Observation, Talk, Online Shopping, Transaction, Cashback, Return, and Sharing.
  • Instruction on how to modify those diagrams using standard PowerPoint editing tools
  • Format: fully editable vector shapes (modify colors of diagrams and icons, resize without quality loss)

Customer Experience Journey Diagrams (PPT Template)